Joe DiMaggio Childrens Hospital Receives 2023 Press Ganey Award
March 08, 2024
Joe DiMaggio Children’s Hospital, part of Memorial Healthcare System, has been named a 2023 Human Experience (HX) Pinnacle of Excellence Award® winner by Press Ganey, the global leader in healthcare experience solutions and services. Joe DiMaggio Children’s Hospital is recognized as a leader in patient experience within the healthcare industry for consecutive years, a sign of implemented best practices regarding patient care.
"We're honored to receive the 2023 Press Ganey Human Experience Pinnacle of Excellence Award. This is a prestigious national recognition and reflects Joe DiMaggio Children Hospital’s commitment to delivering excellence in our care and the overall experience of our patients and their families,” said Caitlin Stella, CEO of Joe DiMaggio Children’s Hospital. “Many children experience healthcare for the first time with us and we are focused on minimizing stress and fear and making the experience for them and their families as warm, welcoming and compassionate as we can."
“Many children experience healthcare for the first time with us and we are focused on minimizing stress and fear and making the experience for them and their families as warm, welcoming and compassionate as we can"
As a winner of the Press Ganey HX Pinnacle of Excellence Award®, Joe DiMaggio Children’s Hospital has ranked in the top 5% of healthcare providers in delivering patient experience over a minimum of three consecutive years. Press Ganey works with more than 41,000 healthcare facilities in its mission to reduce patient suffering and enhance caregiver resilience to improve the overall safety, quality and experience of care.
This recognition reinforces our belief in the transformative power of patient-centered care, positive employee experiences, and effective clinical outcomes," said Patrick T. Ryan, CEO and chairman at Press Ganey. "We extend our congratulations to Joe DiMaggio Children’s Hospital. Together, let us shape a future where exceptional healthcare experiences are the norm, building trust and confidence in the human experience."